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Site of Excellence

Rewarding innovation

Site of Excellence

We want you to be as passionate as us about the UNIT-e solution
At Capita Further and Higher Education, we strive to build close relationships with all our customers, working together in partnership.  Working in this way means we can understand your aims more clearly and focus our solutions to provide you with total satisfaction.

Another close relationship has been formed with the UNIT-e user community; understanding how all our users interact on a daily basis with our key solution.  To develop our partnership further still, Capita FHE promotes our prestigious Site of Excellence award. 

Beginning in 2004, the Capita FHE Site of Excellence accolade has been presented to customers who have shown development of exceptional and innovative solutions using the UNIT-e (SRTS) solution.  However, the award criteria have been recently revamped and Capita FHE has introduced a tier structure to the Award.  Organisations can now progress through the three stages of the Gold Award, Platinum Award and ultimately reach the top status of Development Partner.

Why should we become a Site of Excellence?
Apart from the prestige, all Site of Excellence partners receive the benefit of an extra close relationship with the provider a major software solution to the education sector.  You will also be able to provide us with your valuable input, which can influence the future direction of Capita’s UNIT-e solution.  Most excitingly, you will be the first to have the opportunity to assess and implement the latest developments from Capita FHE and our UNIT-e solution.

The perspective from Capita plc is, we get to ensure that our customers are using the functionality of UNIT-e to the utmost.  We also have a site that showcases how our solution can be used to the best of an organisation’s abilities, thoroughly meeting all business objectives and goals set by the customer.

How do we become a Site of Excellence Partner
Organisations can nominate themselves for the Gold and Platinum Awards or they can be nominated by their Capita plc Account and Regional Managers. This year’s deadline for submission is 31st November 2009.  All entries are subject to consideration by individual Team Reviews before being passed up to the Capita FHE Strategy Group and SMT for ratification. Presentations are made to successful organisations at the Capita FHE Annual Conference during April or May in 2010.

Criteria for all sites
Organisations using UNIT-e must:

  • demonstrate the ability to follow best practice in qualifying functional areas as advised by Capita plc 
  • have their system open to audit by Capita plc and regularly reported on to maintain integrity in use and expertise
  • ensure qualified functional areas are owned by members of College staff
  • train relevant staff through Capita FHE’s Professional Services.  Staff must be able to demonstrate competence in the key functional areas
  • be available to host a reference site visit.


For criteria for each award, please click here

For any further information please contact your Capita plc Account Manager or our CRM Team on 01285 647500.

Current Sites of Excellence
Alton College
Bilborough College
City College Birmingham
Forth Valley College of Further Education
Highlands College Jersey
Knowsley Community College
Royal College of Surgeons of Edinburgh
Totton College
Wilberforce Sixth Form College.

Contact us

Capita Further and
Higher Education

5 Mercian Close
Watermoor
Cirencester
Gloucestershire
GL7 1LT